{"id":13849,"date":"2026-06-08T07:10:00","date_gmt":"2026-06-08T12:10:00","guid":{"rendered":"https:\/\/expat-times.com\/panama\/?p=13849"},"modified":"2026-06-07T09:50:28","modified_gmt":"2026-06-07T14:50:28","slug":"bac-migration-of-multibank-clients-begins-with-branch-closures","status":"publish","type":"post","link":"https:\/\/expat-times.com\/panama\/business-economy\/bac-migration-of-multibank-clients-begins-with-branch-closures\/","title":{"rendered":"BAC Migration of Multibank Clients Begins With Branch Closures"},"content":{"rendered":"

Multibank customers will lose access to their digital banking platforms starting Friday. The migration to BAC Credomatic’s systems marks a critical phase in one of Panama’s largest banking integrations. Clients must complete the transition by June 9 to regain full account access.<\/p>\n

The integration between BAC and Multibank entered its most decisive stage this week. Financial institutions began shutting down Multibank’s online and mobile banking channels on Friday, June 5. Account balances, transaction histories and customer data are now moving to BAC’s technology platforms. This digital shutdown affects thousands of banking customers across Panama.<\/p>\n

BAC confirmed that Multibank clients can start using BAC’s digital channels on Tuesday, June 9. This only applies to customers who have already obtained their new username and password credentials. The bank urged clients who have not completed this step to do so immediately through available customer service channels.<\/p>\n

\"BAC
BAC debit card by BAC<\/figcaption><\/figure>\n

Card Replacement and Digital Solutions<\/h2>\n

The transition includes a full replacement of debit and credit cards. Customers who have not received their new plastic cards must coordinate delivery through BAC’s designated service channels. The bank offered a temporary solution for those still waiting for physical cards.<\/p>\n

BAC stated that users can activate digital cards for transactions through electronic wallets on smartphones. This allows customers to make payments while awaiting their physical cards. The approach mirrors trends seen across the Central America<\/a> region where digital banking adoption continues to accelerate.<\/p>\n

This integration represents a significant milestone for our operations in Panama. We are committed to ensuring a smooth transition for all Multibank customers while maintaining the highest standards of service and security. [Translated from Spanish]<\/p><\/blockquote>\n

\"Banco
By https:\/\/www.flickr.com\/photos\/mejiaperalta\/ – https:\/\/www.flickr.com\/photos\/mejiaperalta\/566795888\/, CC BY 2.0, https:\/\/commons.wikimedia.org\/w\/index.php?curid=7088508<\/figcaption><\/figure>\n

Branch Operations Temporarily Suspended<\/h2>\n

All BAC and Multibank branches will remain closed on Saturday, June 6 and Monday, June 8. In-person banking services will resume on Tuesday, June 9 under the BAC brand name. Customers should plan accordingly for these two days without physical branch access.<\/p>\n

ATM networks may experience intermittent service during the migration window. The bank recommended that customers complete any urgent transactions before the branch closures<\/strong> take effect. Digital channels for BAC’s existing customers will operate normally throughout the transition period.<\/p>\n

This operational shift comes amid broader Panama banking sector consolidation<\/a> trends. The country’s financial landscape has seen several major mergers and acquisitions in recent years. Regulators have supported these moves as a way to strengthen the banking system’s overall stability.<\/p>\n

Market Position and Regional Impact<\/h2>\n

BAC indicated that after completing this integration, the entity will become Panama’s second-largest bank by assets and credit portfolio. This represents a major shift in the competitive dynamics of the local banking market. The consolidation also strengthens Panama’s position within the financial group’s regional operations.<\/p>\n

The group now considers Panama its most important market in Central America following this integration. BAC Credomatic<\/a> has invested heavily in technology infrastructure to support the expanded customer base. These investments include upgraded digital platforms, enhanced security systems and expanded customer service capabilities.<\/p>\n

The migration timeline remains tight for many customers. Those who have not yet activated their BAC credentials face potential service interruptions. Bank representatives urged customers to check their email and phone messages for personalized migration instructions.<\/p>\n

Customers with questions can contact BAC’s customer service center or visit any BAC branch starting June 9. The bank has deployed additional staff to handle the expected increase in inquiries. Special attention will be given to elderly customers and those less familiar with digital banking tools.<\/p>\n

This integration marks the final phase of a process that began when BAC acquired Multibank’s operations. Regulatory approvals were obtained earlier this year. The full integration is expected to be completed within the coming weeks.<\/p>\n","protected":false},"excerpt":{"rendered":"

Multibank customers will lose access to their digital banking platforms starting Friday. The migration to BAC Credomatic’s systems marks a critical phase in one of Panama’s largest banking integrations. Clients must complete the transition by June 9 to regain full account access. The integration between BAC and Multibank entered its most decisive stage this week.<\/p>\n","protected":false},"author":1,"featured_media":8810,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"categories":[30,87],"tags":[4693,4696,4695,4697,4694],"class_list":["post-13849","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business-economy","category-featured","tag-bac-credomatic","tag-bac-migration","tag-banking-integration","tag-multibank-clients","tag-multibank-migration"],"_links":{"self":[{"href":"https:\/\/expat-times.com\/panama\/wp-json\/wp\/v2\/posts\/13849","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/expat-times.com\/panama\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/expat-times.com\/panama\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/expat-times.com\/panama\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/expat-times.com\/panama\/wp-json\/wp\/v2\/comments?post=13849"}],"version-history":[{"count":1,"href":"https:\/\/expat-times.com\/panama\/wp-json\/wp\/v2\/posts\/13849\/revisions"}],"predecessor-version":[{"id":13851,"href":"https:\/\/expat-times.com\/panama\/wp-json\/wp\/v2\/posts\/13849\/revisions\/13851"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/expat-times.com\/panama\/wp-json\/wp\/v2\/media\/8810"}],"wp:attachment":[{"href":"https:\/\/expat-times.com\/panama\/wp-json\/wp\/v2\/media?parent=13849"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/expat-times.com\/panama\/wp-json\/wp\/v2\/categories?post=13849"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/expat-times.com\/panama\/wp-json\/wp\/v2\/tags?post=13849"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}