Panama’s Land Transit and Transportation Authority (ATTT) has launched a new online system for registering paper traffic tickets. The digital platform allows drivers to process infractions from any internet-connected device, eliminating the need for in-person office visits. This initiative represents a significant step in the agency’s ongoing modernization efforts aimed at streamlining public services.
The system is designed to drastically reduce the average processing time for a traffic fine, which officials estimate can take up to an hour when handled through traditional channels. By moving the initial registration online, the ATTT expects to cut down on long queues that frequently form at its physical locations, particularly in Panama City.
Official Commitment to Digital Transformation
ATTT General Director Simón Henríquez framed the launch as a fundamental shift in how the agency interacts with citizens. He emphasized that the new tool prioritizes user convenience and time savings.
“This advance represents our formal commitment to the comfort and time savings of the population,” Henríquez stated. [Translated from Spanish] “We are migrating from a tedious model to a transparent, agile management system centered on the needs of the people.”
The director further explained that the online registration is a foundational component of a broader digital strategy. This system will eventually support additional technological tools for other procedures, including license renewals and vehicle history checks. The Land Transit and Transportation Authority is positioning this as the start of a new relationship between citizens and state services.
How the New Digital Registration Works
Drivers can access the service through the official ATTT website. The process requires users to select “Online Services” and then choose the “Paper Ticket Registration” option. A digital form must be completed with specific details from the physical citation.
Required information includes the ticket number, the license plate of the cited vehicle, and the national identity card number of the driver. After submitting the form, users receive an electronic confirmation email from the agency within a maximum of 24 hours. This confirmation validates the registration and immediately enables all available payment methods.
Immediate Benefits and Payment Options
The primary benefit for users is the ability to complete the entire process from home or office, saving both time and transportation resources. The digital trail also increases transparency and traceability for each transaction. Crucially, by enabling immediate payment, the system helps drivers avoid late payment surcharges that can accrue on overdue tickets.
Once registered, payments can be finalized through several channels. These include the ATTT’s own official web platform, online banking with affiliated financial institutions, or at physical ATTT offices nationwide. Using a secure online payment platform or other method allows citizens to settle their fines flexibly without waiting in line for a turn.
This digital shift is projected to significantly decongest agency offices. The capital city has historically concentrated a large volume of traffic violation-related procedures. Reducing foot traffic in these locations will allow for more agile in-person assistance for individuals who require it.
The ATTT confirms that its objective is to continue expanding online tools to make every transaction faster and less bureaucratic. This latest launch consolidates a key step in the technological transformation of Panama’s public sector, building an administration that keeps pace with the digital era.