Panama City, Panama – The Caja de Seguro Social has confirmed that eligible contributors have until August 18 to choose a new pension system. The deadline applies to workers who can voluntarily switch to the Single Capitalization System with Solidarity Guarantee. Officials say this change could significantly improve retirement benefits for thousands of Panamanian workers.

Thousands Eligible but Few Have Made the Switch
Finance Director César Herrera revealed that 62,314 people currently in the mixed regime qualify for the transfer. These workers have less than seven years of contributions. But participation remains low. Only 1,530 contributors have actually made the change. That represents just 2.5 percent of eligible individuals.
The decision carries weight. Herrera explained that the impact on future pensions depends on each worker’s contribution history, salary, and age. He said actuarial estimates suggest that nearly 95 percent of eligible mixed regime workers would see benefits from switching. [Translated from Spanish]
“The law is clear, you have one year, you can’t do anything more, it’s exactly one year and we as an administration cannot grant an extension, the law is the law, they have until August 18 to make their decision,” Herrera warned. [Translated from Spanish]
Who Qualifies for the Voluntary Change
The voluntary affiliation period targets specific groups. Women who will turn 57 years old by 2032 can apply. Men who will reach 62 years of age by that same year also qualify. All must be part of the eligible group defined by current law.
Workers who retire after 2062 face a different path. They will automatically move to the SUGS system. No additional paperwork is needed for them. The Panama pension reform established these transition rules to create a more sustainable retirement framework.

Digital Platform Shows Low Registration
The CSS launched a digital portal called “My Secure Retirement” to help workers calculate their benefits. The numbers are telling. Out of 1.9 million active and retired individuals, only 796,864 have registered on the platform. That equals just 40 percent of active users.
The portal allows workers to run simulations. They can estimate their pension amounts and compare benefits across different regimes. The Social Security Fund has pushed for digital adoption to streamline the process. But many workers remain unaware of the tools available to them.
In-Person Assistance Available Nationwide
Not everyone feels comfortable with digital tools. The CSS has responded by opening 29 agencies and sub-agencies across the country. Staff members are ready to guide workers through the process in person. Officials stress that no extension will be granted after August 18.
Those who fail to make a choice before the deadline will stay in the mixed system automatically. They cannot request a change later unless new legislation allows it. The window is closing fast for thousands of Panamanian workers.
What Happens Next
The CSS continues its outreach efforts. Officials want eligible workers to understand their options before time runs out. The institution has published clear guidelines on who qualifies and what steps to take.
Workers should check their eligibility immediately. The August 18 deadline is firm. No exceptions will be made under current law. The decision could shape retirement outcomes for decades to come.

